Terms & Conditions

Terms and Conditions

Last updated: 17 June 2025

Welcome to Oh Thrive. These terms and conditions outline the rules and regulations for the use of our website, located at [www.ohthrive.com], and for purchasing our products.

By accessing this website and/or placing an order, you agree to accept these terms in full. If you do not agree, please do not use our website or services.

1. General Information

Oh Thrive is operated by OT Wellness LTD, a company registered in England and Wales.

Registered office: 3rd Floor, 86–90 Paul St, London, EC2A 4NE
Email: sales@ohthrive.com

2. Products and Use

Our products are food supplements and are not intended to diagnose, treat, cure, or prevent any disease. You should consult a healthcare professional before starting any new supplement.

Use products only as directed on the packaging.
Not suitable for persons under 18 unless stated otherwise.
Store supplements out of reach of children.

3. Ordering and Payment

All orders are subject to availability and acceptance.
Payments must be made in full at the time of ordering.
Prices are inclusive of VAT where applicable.
We reserve the right to update prices or product information at any time.

4. Delivery

Orders are typically dispatched within 1–2 working days.
Delivery times may vary and are estimates only.
We are not liable for any delays caused by third-party delivery services.

5. Returns and Refunds

You have 30 days from the date of delivery to return your item for a refund, provided it is:

Unopened and unused
In its original condition and packaging

To initiate a return, please contact us at sales@ohthrive.com. Customers are responsible for return shipping unless the item is faulty or incorrect. Refunds will be issued within 5–10 working days of receiving the returned item.

6. Account Responsibility

If you create an account on our site, you are responsible for maintaining the confidentiality of your login information and for all activities under your account.

7. Intellectual Property

All content on this site—including text, images, product descriptions, and branding—is the property of OT Wellness LTD and is protected by copyright and trademark laws. No content may be copied or reused without written permission.

8. Limitation of Liability

To the extent permitted by law:

OT Wellness LTD is not liable for any indirect or consequential loss.
We accept no responsibility for misuse of our products.
Your statutory consumer rights are not affected.

9. Governing Law

These terms and any dispute or claim arising from them are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

10. Changes to These Terms

We may update these terms from time to time. Any changes will be posted on this page with the updated date.